Privacy Policy

This privacy policy describes how MAXI Mobile (“MAXI,” “we,” “our,” or “us”) collects, uses, and shares information about you when you visit our website, request a service, or otherwise interact with us.

Information we collect

We collect information you provide directly to us: your name, email address, phone number, vehicle details, ZIP code, and any notes you submit through our forms. We also automatically collect basic technical data when you visit our site, including your IP address, browser type, and pages viewed.

How we use it

We use your information to respond to service requests, schedule and perform service, send digital service records, document service to CARFAX, and contact you about your vehicle. We do not sell your personal information to third parties.

Service providers

We share information with service providers that help us operate the business, including Mailgun (email delivery), CARFAX (vehicle service records), and our hosting provider. Each is bound to use that information only to provide their services to us.

Your choices

You can request a copy of the information we hold about you, ask us to correct or delete it, or unsubscribe from any non-transactional emails. Email jb@maximobile.com and we'll handle it.

Cookies

Our site uses cookies in two ways. Essential cookies make the site work and are always on. Analytics cookies, which help us understand site traffic, load only if you accept them in the cookie banner. If you decline, or never answer, no analytics or advertising trackers load at all.

Your choice is stored in a first-party cookie for 12 months. You can change it at any time using the “Do Not Sell or Share My Personal Information” link in the footer, which reopens the banner.

Updates

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be communicated to active customers via email.

Contact

Questions about this policy? Contact us at jb@maximobile.com or call (614) 400-9350.